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The protection of personal data is a major issue in the trust that our users can give us. As such, it is a major concern of MYBEST.
When you create an account, sell or buy an article on MYBEST, browse our Platform or when you send us a correspondence, the company MYBEST sarl registered at the trade of Bobo-Dioulasso (Burkina Faso) under the number, BF BBD 2008 B 547, data controller, collects some data to meet your needs but also to improve the quality of services offered to you.
To enable you to make informed choices about the use of your personal data, MYBEST strives to be as transparent as possible and invites you to read this policy regarding the protection of your personal data. in accordance with the provisions of Law N ° 78-17.
You can exercise all of your rights from sections 38 to 40-1 of the Data Protection Act by indicating the exact purpose of your application by mail, which will include your signature, accompanied by a copy of a title identity. These documents should be sent to: MYBEST BP 1447 Bobo-Dioulasso (Burkina Faso) or to the email address secretariat@mybest-sarl.com.
You can also send your claims to a supervisory authority (the CNIL for example).
As a seller and trusted third party, MYBEST guarantees the total security of your personal information.
The principles listed in this "Privacy and Cookies" policy do not preclude the transfer or transfer of all or part of MYBEST's activities to one or more third parties.

1. Account data
Personal information collected from members, sellers and buyers, at the time of their registration on the Platform and subsequently (title, last name, first name, date of birth, username, postal and email address, password, information payment method, orders, connections and navigation on the MYBEST Platform and communications with other members) are necessary to:
(I) create and manage your account and ensure the smooth running of transactions (execution of the contract);
(II) comply with the laws and regulations in force and / or with any decision of a competent judicial authority, comply with our legal obligations regarding vigilance (compliance with legal obligations);
(III) send you our commercial offers, fight against fraud, improve the services offered to you and offer you new ones, perform statistics and analyzes.
(IV) send you the commercial offers available on MYBEST by email or SMS, if you have chosen (consent).
If you are a seller on the Platform, we may pass on personal information about you to your buyers for the purposes of order fulfillment and the implementation of their warranties, if any.
Please note that we may be required by law, or in order to perform our contract with you, to collect some of your personal information. Failure to provide such information could prevent us or, at the very least, delay the performance of these obligations. We will keep you informed whether or not this information is mandatory and the consequences of not providing it.
At any time, you have the option to modify this information in your administration area
Your information is kept as long as you are active on the Platform, but also during the additional period to meet our various legal obligations (10 years). At the end of these deadlines, your personal data are completely anonymous.
2. Communications and prospecting
We may communicate with you about your transactions on the Platform and to send you mandatory legal information, by email and / or SMS.
In addition, in order to offer you more personalized content and / or special offers relating to our services, MYBEST will send you, as soon as you register on the Platform, by e-mail:
- newsletters;
- tips and tricks;
- surveys ;
- ....
If you create an account as a Professional Seller, you are also likely to receive commercial communications from MYBEST and / or its partners, through newsletters and / or telephone, with the objective of promoting your activity on the Platform. .
How to unsubscribe from all these forms of prospecting?
All our newsletters systematically include an unsubscribe link.


1. What is a cookie?

When you browse MYBEST, but also when opening some of our newsletters, we collect various data, including the characteristics of the operating system, browser or terminal (computer, tablet or mobile phone) that you use, data relating to your location (including your IP address) or data relating to your interactions with the MYBEST content (number of visits to the Platform, pages visited and products purchased, advertisements you click on ...).
This navigation information is collected via cookies.
2. What are cookies for and where do they come from?
Cookies can have different purposes, including:
- improvement of your navigation on MYBEST and the supply of services that you have expressly requested (for example, memorizing your shopping cart, authentication to your account, ...). These are so-called "functional" cookies;
- measuring the audience of the Platform to improve performance. These are so-called "analytical" cookies;
- the realization of targeted advertisements and the personalization of the contents which are presented to you. These are so-called "advertising" cookies;
- the "social networks" sharing buttons. These are so-called "social networks" cookies.
3. How to disable cookies?
At any time, you can oppose the registration of cookies by configuring your Internet browser.
You can change the settings of your browser so that cookies are saved in your device or rejected, either systematically or according to their issuer, or to be informed when a cookie is likely to be saved in your device, to allow you to accept or reject it.
If you have accepted in your browser the registration of cookies in your terminal, MYBEST and our service providers may perform the processing of your browsing information described above.
If you reject all cookies, you may not be able to use all MYBEST services that require you to be logged in or logged in and you will no longer be able to customize the services that you have. delivered by MYBEST via the Platform.
In any case MYBEST will always inform you and give you the opportunity to accept or not cookies.

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